Refund policy
Return
There are three stages when it comes to a return.
- 0-15(included) Days
You have 15 days of cooling-off period after receiving the item(s). You can contact for a return so long as you do not open the original shipping box.
Cost: From 10%-20% of the item total for operation and restocking fee.
- 15-30(included) Days
You can contact for a return in 30 days after receiving the item(s) if manufacturer defects are found.
Cost: None.
- Over 30 Days
Your return request will NOT be accepted for any reason after 30 days upon the delivery. You can contact for an item exchange or free replacement parts.
Cost: None for replacement parts. It depends for item exchange.
You can also have a quick look at the sheet below for Quictent Return Policy.
Quictent Return Policy
