12 Month Warranty

All orders placed in Quictent have basic 12 months warranty.

a. Manufacturer Defects - Even if we tried our best to inspect the products from the manufacturer, we can hardly check every one of them.

b. Any situation not included in WHAT IS NOT COVERED section, see below.

The start of warranty is determined from the date of purchase.

Please bear in mind that we shall not be responsible for the natural breakdown of materials that occurs inevitably with extended use (e.g.exhausted zippers), or defects caused by accident, abuse, alteration, animal attack, bad weather damage, misuse or improper care(e.g. leave tent outside overnight unattended).


How To Obtain Warranty Service

Please contact us first, and our professional customer care team will help you through. Usually, you need to provide your Order# and Photos of the Defects. After a quick evaluation, we’ll either send you a replacement or exchange.


Warranty Inapplicable as the Following Situation:
  • Products have specified warranty in description.
  • Products NOT buying from Quictent online store (www.quictents.com)